Insurance Claims

Critical Illness Claims

Expert psychiatric evaluation of critical illness claims to determine the presence of qualifying psychiatric disorders and their impact on functional capacity. We provide evidence prepared in accordance with Civil Procedure Rules Part 35 where required for insurance disputes, with urgent reports available.

Section 12 Approved Psychiatrists
Prepared in accordance with Civil Procedure Rules Part 35 where required
Urgent Reports Available

Expert Type

  • Forensic Psychiatrist
  • Clinical Psychologist
  • Neuropsychologist
  • Consultant Psychiatrist

Applicable Law

  • Financial Services and Markets Act 2000
  • Consumer Insurance (Disclosure and Representations) Act 2012
  • Insurance Act 2015
  • Equality Act 2010
  • Mental Health Act 1983

When Needed

This assessment is required when an insurer disputes a claim based on mental health conditions or when a claimant’s functional impairment needs independent forensic verification for indemnity purposes.

What Is a Critical Illness Claims Assessment?

A critical illness claims assessment is a specialised forensic evaluation conducted to determine if a claimant meets the specific psychiatric criteria defined in an insurance policy. These assessments involve a detailed review of the claimant’s clinical history, current symptoms, and the extent of their functional limitations to establish whether they meet the policy definition of “total and permanent disability” or a specific “covered condition.”

The evaluation often hinges on the contractual definition of illness, requiring an expert to translate complex clinical presentations into the specific legal and insurance frameworks governing the policy. The expert must distinguish between temporary distress and a chronic, debilitating condition that may trigger entitlement under the contract terms.

  • Policy criteria alignment — providing an opinion on whether the diagnosis aligns with the wording of the insurance contract
  • Symptom severity — assessing the intensity and duration of psychiatric symptoms through clinical examination
  • Functional impairment — evaluating the impact on activities of daily living and occupational capacity
  • Treatment resistance — documenting the failure of evidence-based interventions to alleviate the condition
  • Prognostic outlook — determining the likelihood of permanent or long-term disability versus potential recovery
  • Symptom validity assessment — structured evaluation of response consistency and reliability using forensic testing

These assessments should be conducted by a consultant psychiatrist or psychologist with experience in insurance-related medico-legal work and familiarity with Civil Procedure Rules Part 35 where applicable. The resulting report provides the insurer or the court with a clear, evidence-based opinion on the claimant’s mental state and eligibility.

Forensic experts utilize a combination of clinical interviews, psychometric testing, and a meticulous review of medical records to form their opinion. This robust approach ensures the expert witness evidence is defensible under cross-examination or during formal dispute resolution processes.

Key Assessment Components

Our assessment evaluates the following areas:

Clinical Interview

A thorough diagnostic assessment to evaluate current mental state and historical symptom progression for policy eligibility.

Documentation Review

A comprehensive analysis of primary care records and specialist mental health notes to establish the longevity of the condition.

Psychometric Testing

Use of validated tools to provide objective data on cognitive functioning and psychological distress levels in claimants.

Functional Assessment

Detailed evaluation of how the condition restricts the claimant’s occupational capacity and social functioning.

Prognosis Evaluation

An expert opinion on the permanency of disability and the likelihood of future clinical improvement with further treatment.

Policy Comparison

Direct mapping of clinical findings against the specified illness definitions within the insurance policy document.

Conditions That May Affect This Assessment

A range of psychiatric and psychological conditions can affect this assessment. These include:

Psychotic disorders (Schizophrenia, Delusional Disorder)
Severe Major Depressive Disorder
Treatment-resistant Bipolar Disorder
Early-onset Dementia or Neurocognitive Disorders
Post-Traumatic Stress Disorder (PTSD)
Chronic Fatigue Syndrome with psychiatric comorbidity

The impact of these conditions can be subject to clinical fluctuation, requiring the expert to assess the claimant’s baseline over a sustained period.

Assessment Process

  1. Instruction Received

    We receive formal instructions from solicitors or insurers including policy definitions and medical records.

  2. Expert Matched

    We match the case to a psychiatrist or psychologist with specific expertise in insurance-related forensic assessments.

  3. Assessment Conducted

    A comprehensive clinical interview and psychometric testing are undertaken to assess the reported condition and its functional impact.

  4. Report Delivered

    A report prepared in accordance with applicable procedural rules (including CPR Part 35 where required) is delivered, providing a clear expert opinion on the claimant’s psychiatric condition.

Turnaround Times

Urgency Level Timescale
Standard Report 4-6 weeks from assessment
Priority Report 1-2 weeks
Urgent Report 1-4 days
We offer expedited timelines for critical illness claims where urgent resolution of an insurance dispute or expert witness evidence is required.

What’s Included in the Report

ICD-11/DSM-5 Diagnosis
Detailed Clinical History
Review of GP and Specialist Medical Records
Results of Standardised Psychometric Testing
Functional Capacity Assessment
Treatment History and Response Documentation
Prognosis and Permanency Statement
Analysis of Claim against Policy Definitions
Assessment of Symptom Validity and Reliability
CPR Part 35 Compliance Statement

All reports are prepared to the highest forensic standards and our experts are available for oral testimony if required.

Frequently Asked Questions

Need a Critical Illness Claims Report?

Contact our team today for a forensic assessment regarding your insurance dispute. We provide CVs and fee estimates within 60 minutes.